Ryosekai will happily accept returns due to change of mind as long as a request to return is received by us within 10 days of receipt of item and are returned to us in original packaging, unused and in resellable condition. Return shipping will be paid at the customers expense and will be required to arrange their own shipping.Once returns are received and accepted, refunds will be processed to store credit for a future purchase. We will notify you once this has been completed through email.

(Ryosekai) will refund the value of the goods returned but will NOT refund the value of any shipping paid.

1. Warranty Returns

Ryosekai will happily honor any valid warranty claims, provided a claim is submitted within 10 days of receipt of items.

Customers will be required to pre-pay the return shipping, however we will reimburse you upon successful warranty claim.

Upon return receipt of items for warranty claim, you can expect Ryosekai to process your warranty claim within 7 days.

Once warranty claim is confirmed, you will receive the choice of:

(a) refund to your payment method

(b) a refund in store credit

(c) a replacement item sent to you (if stock is available)

2. Refund Process

Refunds will be processed once the returned goods are received and inspected. Upon approval, we will initiate a refund to your original payment method. Please allow 2-7 business days for the refund to be reflected in your account.

3. How to Initiate a Return

To initiate a return, please follow these steps:

a. Contact our customer service team at [info@ryosekai.com] with your order number and the reason for the return.

b. Our team will provide you with instructions on where to send the item.

c. Ship the item to the provided address, ensuring it meets the eligibility criteria mentioned in section 1.

d. Once the item is received and inspected, we will notify you of the approval or rejection of your refund.